Shipping Policy

Shipping Policy – Vedacara

At Vedacara, we are committed to delivering Ayurvedic, herbal, and natural wellness products safely, efficiently, and on time β€” right to your doorstep. Whether you’re ordering our herbal supplements, natural skincare, or Ayurvedic health solutions, we want your shopping experience to be smooth and transparent.

This Shipping Policy outlines the key information regarding order processing, delivery times, shipping charges, tracking, and more.

πŸ•’ Order Processing Time

  • All online orders placed through www.vedacara.com are processed within 1–3 business days of payment confirmation.

  • Orders placed on weekends or public holidays will be processed the following working day.

  • You will receive an email confirmation once your order has been dispatched.

🚚 Shipping Methods & Estimated Delivery Time

We use trusted courier partners to ensure reliable and timely delivery across India and select international destinations.

πŸ“¦ Domestic Shipping (India)

  • Estimated Delivery: 3–7 business days from dispatch.

  • Shipping Partners: Delhivery, Blue Dart, Ekart, India Post & others.

  • Delivery times may vary depending on your location, pincode serviceability, and local conditions.

🌍 International Shipping

  • Estimated Delivery: 7–15 business days.

  • Note: International orders may be subject to customs clearance delays, duties, or import restrictions, depending on your country’s regulations.

πŸ’° Shipping Charges

  • Domestic shipping charges are calculated at checkout based on the delivery address and order size (in some of the cases we provide Free Shipping)

  • International shipping costs are calculated based on weight, destination, and current courier rates.

  • Occasionally, Vedacara offers free shipping promotions within India or for a minimum order value. Stay tuned via our website or subscribe to our newsletter for updates.

πŸ” Order Tracking

  • Once your package is shipped, you’ll receive a shipping confirmation email containing your tracking number and a link to the courier’s tracking portal.

  • You can also track your order via the β€œMy Orders” section in your Vedacara account dashboard.

πŸ“¦ Packaging & Handling

  • All products are packed with care to preserve freshness and prevent leakage or breakage.

  • Eco-friendly, recyclable packaging is used wherever possible, in line with our commitment to sustainable wellness.

🚫 Shipping Restrictions

Some Ayurvedic and herbal ingredients may be restricted for import/export in specific countries or states. If your order includes restricted items:

  • Our team will contact you via email or phone.

  • We may suggest alternate products or cancel the restricted portion of your order with a full refund.

Vedacara is not responsible for items confiscated or delayed by customs in your country.

πŸ›‘ Lost, Delayed, or Damaged Shipments

We ensure high packaging standards, but in rare cases, your package may arrive damaged or get delayed in transit. In such cases:

  1. Report the issue to care@vedacara.com within 48-72 hours of delivery.

  2. Share your Order ID, photos of the damaged product/parcel, and any relevant notes.

  3. We will coordinate with the courier service to investigate.

  4. Depending on the outcome, you may be offered a free replacement or refund in accordance with our Return & Refund Policy.

βœ‰οΈ Contact Us

Have a question or need help with your order delivery?

πŸ“§ Email: care@vedacara.com
πŸ•‘ Customer Support Hours: Monday to friday, 10:00 AM – 6:00 PM (IST)
🌐 Website: www.vedacara.com

βœ… Applicability

This Shipping Policy applies to all products purchased via the official Vedacara website: www.vedacara.com.

Thank you for choosing Vedacara β€” your trusted source for Ayurvedic healing, natural body care, and holistic herbal wellness.